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Inspirit Leather Designs

Shipping Policy

Domestic Orders (CANADA)

All domestic orders generally take approximately 5-7 business days to make before they ship to you. * Shipping time is additional to the previous waiting time * Note: Processing and shipping delays may increase during holidays. You will receive a confirmation via email once your order has shipped.All our orders are shipped via Canada Post. Shipping time can take up to 10-14 days depending on your area. Due to the pandemic, Canada Post is experiencing a high volume of packages to deliver which could cause delays to normal shipping times.Shipping Options:1. Free Shipping on Earrings (occasional offer)If you use the coupon code FREESHIPPING2020, you agree to NOT receiving a tracking number for your order and not have your order insured in case of damage, loss or being stolen. Can be applied to any order size.2. Flat rate $5This option is available for all small accessories (e.g bracelets, necklaces, earrings) By using this method of shipment, you agree to NOT receiving a tracking number for your order and not have your order insured in case of damage, loss or being stolen.3. Canada Post - Regular Mail with Tracking Number- This option MUST be used if you want to receive a tracking number. - By using this method of shipment, you will also have coverage on your order in case of damage or loss through Canada Post.- In the event a "Domestic" shipment is lost or stolen Inspirit Leather Designs will file a service ticket with Canada Post as soon as they allow. Please note that a brief delay in the arrival of your package due to holidays, weekends, and unforeseen circumstances does not constitute a "lost or stolen" package. All Canada Post terms and conditions apply and must be adhered to for proper claims processing. For further information go to www.canadapost.ca .- If your items arrive damaged or broken please notify us within 4 days, and we will file a service ticket with Canada Post. Evidence of damage will be required (via photo to Inspirit Leather Designs and/or presented in person at your local Canada Post). Once the claim has been submitted, we will be working on sending a replacement product within the next 5 days. Inspirit Leather Designs will collect all refunds made by Canada Post.Is it the wrong address?1. If you made a mistake, your address can be changed on your order within the first 24 hours of your purchase.2. Any packages returned to us due to wrong or incorrect addresses will be reshipped at the cost of the buyer, no exception.3. If your address was incorrectly entered, by us, during the shipment process at Inspirit Leather Designs, all items ordered will be resent to you at no cost. *Items must be unworn and in original packaging.*

International Orders (UNITED STATES ONLY)

​All international orders generally take approximately 5-7 business days to make before they ship to you.
* Shipping time is additional to the previous waiting time *

Note: Processing and shipping delays may increase during holidays. You will receive a confirmation via email once your order has shipped.

All our orders are shipped via Canada Post. Shipping time can take between 2 to 4 weeks depending on your area. Due to the pandemic, Canada Post is experiencing a high volume of packages to deliver which could cause delays to normal shipping times.

All taxes and customs fees must be paid by the buyer. Inspirit Leather Designs is not responsible for any additional fees.

Canada Post (US) - regular USA Air (Tracking Number and Coverage included)
1. By using this method of shipment, you will also have coverage on your order in case of damage or loss through Canada Post.
2. Once your package is shipped a customs number will be provided which can be used for tracking purposes. Packages may be tracked on the US Postal Service website www.USPS.com. After the package arrives in the country of destination and accepted by Customs, further tracking information may or may not be available, depending on the local delivery service provided.​

Cancellation / Return / Exchange Policy

Exchange & Gift Exchange

We strive to give the best customer service possible and we want to make sure you love your product and your experience with us!

If you are not entirely satisfied with your purchase, please email us at [email protected] or fill out the contact form within 5 days of delivery date. We will be happy to set up an exchange for Store Credit Only. Only unworn and in resale condition items will be accepted.

* Return/Exchange shipping costs are the buyers responsibility. We recommend purchasing full coverage insurance for your returned items. In the event your products are stolen, damaged or lost during transit, Inspirit Leather Designs is not held liable to replace the products or issue any credit. *

* Inspirit Leather Designs reserves the right to either accept or deny your return/exchange request if it does NOT meet the above standards. *

Exchange of Equal or Less Value If you don’t want to purchase a new item right away, a store credit will be issued as a coupon code once we receive your product(s) and will be totaling the amount of purchase less shipping cost. If you purchase a new item right away, we will ship out the new product at no additional cost.

Exchange of Higher Value If you don’t want to purchase a new item right away, a store credit will be issued as a coupon code once we receive your product(s) and will be totaling the amount of purchase less shipping cost. If you purchase a new item right away, we will ship out the new product at no additional cost and issue a store credit for the extra cost difference.​

Cancellations

Changes and cancellations can be made within 24 hours of purchase if we haven’t started making it. We try to start orders quickly so we can have your special accessory shipped in the least amount of days possible. We want you to start feeling like a star as soon as possible!

Please let us know as soon as possible so we can assess if you are eligible for a change or cancellation.​

** By purchasing from us and this website, you agree to all our policies. **​

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